Client Comments
"I am a complainer and like to complain, but CPNC has given me nothing to complain about."
"I was so impressed that CPNC could start so quickly after being contacted. I appreciate the quick response."
"(My father) said that the caregiver does a lot of extras and does them well. She takes initiative and I never have to ask her to do anything."
"All of your staff have been competent and very professional. I have appreciated the attention to the scheduling and the phone calls and faxes."
"(I) attribute (my) mother’s positive outlook and well being to her caregiver from CPNC. Your caregiver has been wonderful."
"(We) love ( our CPNC caregiver). She can see what needs to be done and does it. The nursing staff allow us to think for ourselves and everyone on staff does a great job of communicating."
wife clients
"The office staff is very accommodating. Everyone communicates with me and tries to help me. The caregivers do whatever I ask and I am glad to have them."
How is the caregiver paid?
The caregiver is a company employee and is paid by Central Penn Nursing Care. We cover all insurance and social security for the caregiver. This allows our clients to have only one bill with which to be concerned.
How do you select the caregiver you send to provide care?
CPNC carefully screens all caregivers and strives to match the requirements of the client with each employee. We take into consideration distances, personalities, skills and needs.
What can I do if I don't feel a satisfactory level of comfort with the caregiver you select?
We try to meet the needs and requirements of all our clients. If you don't feel comfortable with your caregiver, we will find a replacement with whom you are satisfied. Our goal is to not only meet but to exceed our client's expectations.
What can I expect my caregiver to do for me?
Our Nursing Supervisor will meet with you and/or your family to discuss your needs and will develop a Care Plan that will meet these needs. You can expect your caregiver to follow the Care Plan.
Suppose I have questions before or after business hours?
We have a Nursing Supervisor and Scheduling Coordinator available 24 hours a day to answer any questions you may have in case of an emergency.
What if I change the hours or days of service?
We work with your schedule to accommodate your requests.
Does the agency accept insurance payments?
We accept assignments of benefits and will directly bill the insurance company for you.
Are there job opportunities at Central Penn Nursing Care?
We are always looking for qualified, caring and committed employees to provide services to our clients. We offer insurance, 401K, vacation pay, and a flexible schedule to meet your individual needs. Call us for an appointment or complete the online employment application in the Job Opportunities section of this web site.