In addition to caregivers, it takes a knowledgeable office staff to make sure the daily operations of the company run smoothly and efficiently.
Conduct free Nursing Assessment to help determine client needs
Work with the client and family to develop a personal Care Plan
Are on call 24 hours a day, 7 days a week for clients and caregivers
Regularly visit each client to provide employee supervision and assistance
Take initial requests for service
Ensure appropriate personnel are assigned to each client
Act as a liaison between caregivers, families and nursing supervisors
Assist client and family with schedule changes
Interviews and drug screens all employees
Conducts criminal background and reference checks
Provides training and counseling for all employees
Manages the employee payroll process
Deals with all necessary government taxes and withholding needs
Accepts major credit cards and bank account automatic draws
Coordinates billing with client’s insurance company